Company contact
Department-based contact channels
Use company channels for implementation, support, privacy, security, and legal process. For a production rollout, route these addresses through shared team inboxes rather than personal accounts.
Sales and implementation
Recommended alias: sales@your-company-domain or implementation@your-company-domain.
Support
Recommended alias: support@your-company-domain. You can also surface FWL_SUPPORT_EMAIL through the platform where configured.
Privacy and data requests
Recommended alias: privacy@your-company-domain for access, deletion, and compliance requests.
Security reports
Recommended alias: security@your-company-domain for vulnerability disclosures and incident notices.
Legal notices
Recommended alias: legal@your-company-domain and a registered-agent or company mailing address for formal process. Keep these company-owned and documented in your contracts and public legal pages.