Platform terms
Terms of Service
These terms describe how clients access the First Wave Logic platform, what use rights are granted, and what responsibilities attach to payment, data, and operational use. Final production language should be reviewed by counsel before broad commercial rollout.
1. Service scope
The platform provides hosted booking, calendar, manifest, payment, messaging, reporting, connector, and related workflow services for outfitters and operators. Features may vary by plan, integration status, region, and processor configuration.
2. Limited access rights
Client organizations receive a limited, non-exclusive, non-transferable right to access and use the hosted service for internal business operations during an active subscription or written service term. No public page, deployment, or configuration is intended to transfer source code ownership or underlying intellectual-property rights.
3. Account and operator responsibilities
Clients are responsible for authorized users, booking policies, waiver language, inventory accuracy, taxes, permits, insurance, local compliance, and communications sent from their configured channels. Operators remain responsible for the legality and accuracy of their offerings, refund decisions, and on-water operations.
4. Billing and third-party processors
Subscriptions, payment processing, marketplace splits, and third-party service charges may involve external processors such as Stripe, SMS providers, app stores, and connector platforms. Processor terms and fees apply in addition to platform fees where configured.
5. Acceptable use
Clients may not misuse the service, attempt unauthorized access, interfere with platform availability, reverse engineer non-public service behavior, or use the service to violate law, intellectual-property rights, privacy rights, or payment-network requirements.
6. Availability and changes
The platform may evolve over time. Features, integrations, API fields, operational rules, and interface details may change as the service improves, provided the core commercial service remains materially usable for subscribed clients.
7. Termination
Access may be suspended or terminated for non-payment, abuse, security concerns, legal risk, or material breach. Upon termination, platform access may end, but retained records may be preserved as required for billing, compliance, fraud prevention, audit, or legal obligations.
8. Disclaimers and liability
The service is provided on a commercial best-efforts basis subject to hosting, processor, carrier, and third-party dependencies. Any final production limitation-of-liability, warranty, indemnity, governing-law, and dispute-resolution language should be finalized with counsel before large-scale rollout.